Patient Navigator in Windemere

  • Job Reference: 00000096-1
  • Date Posted: 24 July 2020
  • Recruiter: GP World
  • Location: Windermere
  • Salary: On Application
  • Sector: Advanced Nurse Practitioners
  • Job Type: Contract, Temporary
  • Work Hours: Full Time
  • Contact: Adam Hodge
  • Email:
  • Telephone: 020 7456 1262

Job Description

Patient Navigator in Windemere

GP World have a fantastic new opportunity for Patient Navigator in Windemere      


Role: Patient Navigator

No. of vacancies: 2 Full-time positions (40 hrs/week)

Medical Practice opening hours: Monday – Friday, 8:30 am – 6 pm

Type of contract: 1 month rolling contract

Location: Windermere

Payment: £8.72 / hour

To be covered: ASAP


Mandatory requirements

  • Prior experience as patient navigator

  • Prior GP experience

  • EMIS experience

  • Bearer of a valid smart-card

  • Comfortable handling phone-calls

Job Summary

Patient Navigators are the first point of contact for our patients and visitors. Utilising your patient navigation training (provided in house) you will receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

You will provide general assistance to the clinical team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

The post holder will provide effective input into the work of practice, to support the achievement of our vison and values:

  1. Putting people first

  2. Working together

  3. A better future

Job responsibilities

  • Open up the premises at the start of the day, set the alarm to day function, including checking the heating/air conditioning and panic alarms and make all necessary preparation to receive patients.

  • Greet patients and visitors, secure names and needs and direct accordingly using patient navigation skills.

  • Receive and make calls as required with the ability to handle heavy phone/patient traffic. Divert calls and take messages as appropriate. Ensure that the telephone system is operational at the beginning of each day.

  • Pulling, filing and photocopying of patient paper records.

  • Scanning and attaching patients’ data to patients’ electronic records.

  • Deal with all enquiries in a professional manner, taking messages and recording information appropriately.

  • Sort, screen and distribute incoming internal mail. Process outgoing mail following the procedure.

  • Ensure the reception area is left tidy and ready for use by incoming colleagues, together with any hand-over information.

  • Receiving all incoming deliveries, opening and distributing accordingly.

  • Ensure that kitchen is kept clean and tidy in turn with other staff.

  • Periodically checking the fax to make sure it is operational and has an adequate
    paper supply before leaving in the evening

  • Securing premises at the end of the day ensuring the building is totally secured, internal lights are switched off and the alarm activated


GP world has a very lucrative referral scheme. Please do contact us should you know of anyone who would be perfect for this role.