Patient Navigator in Windemere
World have a fantastic new opportunity for Patient Navigator in Windemere
vacancies: 2 Full-time positions (40 hrs/week)
Practice opening hours: Monday – Friday, 8:30 am – 6 pm
contract: 1 month rolling contract
experience as patient navigator
of a valid smart-card
Patient Navigators are the first point of contact
for our patients and visitors. Utilising your patient navigation training (provided in house) you will receive, assist and direct
patients in accessing the appropriate service or healthcare professional in a
courteous, efficient and effective way.
You will provide
general assistance to the clinical team and project a positive and friendly
image to patients and other visitors, either in
person or via the telephone.
post holder will provide effective input into the work of practice, to support
the achievement of our vison and values:
Putting people first
A better future
Open up the premises at
the start of the day, set the alarm to day function, including checking the heating/air conditioning and panic alarms and make all
necessary preparation to receive patients.
Greet patients and
visitors, secure names and needs and direct accordingly using patient
Receive and make calls
as required with the ability to handle heavy phone/patient traffic. Divert
calls and take messages as appropriate. Ensure that the telephone
system is operational at the beginning of each
Pulling, filing and
photocopying of patient paper records.
Scanning and attaching
patients’ data to patients’ electronic records.
Deal with all enquiries
in a professional manner, taking messages and recording information appropriately.
Sort, screen and
distribute incoming internal mail. Process outgoing mail following the
Ensure the reception
area is left tidy and ready for use by incoming colleagues, together with any hand-over
Receiving all incoming
deliveries, opening and distributing accordingly.
Ensure that kitchen is
kept clean and tidy in turn with other staff.
the fax to make sure it is operational and has an adequate
paper supply before leaving in the evening
Securing premises at the end of the day ensuring the building
is totally secured, internal lights are switched off and the alarm activated
GP world has a very lucrative referral
scheme. Please do contact us should you know of anyone who would be perfect for