Salaried Health Care Assistant required for London
GP World are looking for a salaried Health Care Assistant in London.
Banding: - Band 2 – Band 3
Hours: Part time
Duration: - To be confirmed
Rate: £11-£14 per hour dependant on experience
Shift Pattern: 16 Hours per week. 10:30 – 19:30 Thursdays and 08:30 – 17:30 Fridays.
Purpose of the job
The purpose of the post is to support the nurse and doctor teams by undertaking patient care tasks, clinical support tasks, infection control tasks, restocking and stock rotation.
Scope of the job
The HCA will perform tasks prescribed and delegated by the clinical team, working to agreed protocols and within defined competencies.
- Practice Nursing Team, including other HCAs and phlebotomists
- Doctors in Training
- Practice Manager
- Administration Team
- Reception Team
- Patients, carers and relatives
- Practice suppliers (equipment, supplies and services)
The HCA will be responsible to the Partners on clinical matters and to the Practice Manager on non-clinical matters.
Duties and responsibilities
- Patient care
- NHS Health Checks
- Urine testing/analysis
- Blood pressure measurement/monitoring
- Height, weight measurement
- Lifestyle advice
- Oral glucose tolerance testing
- Anticoagulation monitoring
- Basic wound care
With nurse’s support, assist with setting up for:
- Minor surgery procedures including joint injections
- IUD insertion and removal
- Implantation insertion and removal
On the basis of a Patient Specific Direction and with signed authorisation:
- Pertussis immunisation for pregnant women
- Flu immunisation
- Pneumococcal immunisation
- Vitamin B injections
The HCA will refer to a supervising member of the clinical team if deviation from the protocol is required, if unsure in any way, or where clinical judgement is required before proceeding.
Record keeping and administration
- Make accurate and contemporaneous records of all patient encounters in accordance with practice records guidelines.
- Contribute to nursing team record keeping (clinical, administrative, information governance, Health and Safety related records).
- Maintain skills in using patient appointment system.
Maintaining a safe clinical environment
The HCA will be aware of and comply with the practice’s Health and Safety Policy. This will include:
- Minimising risk to self and others in the workplace.
- Identifying and reporting hazards/risks and contributing to control measures.
- Adhering to all relevant policies including infection control, cold chain
- Contributing to keeping the working area and patient areas tidy and free from hazards.
- Using protective equipment and clothing provided and in accordance with the practice’s policy.
- Handling specimens and clinical waste/sharps in accordance with practice policy.
- Applying correctly spill control and decontamination policies
- Ensuring sufficient supplies of all cleansing and infection control materials.
- Attending regular health and safety training.
- Record fridge temperatures, clean fridges, promptly report temperature variations from standard.
- Prepare clinical areas between patients in accordance with infection control procedures including cleaning surfaces and equipment
- Dispose of all clinical waste/sharps in accordance with practice’s infection control protocol.
- Clean/maintain all equipment in accordance with infection control and equipment maintenance policies.
- Take action to manage spills or decontaminate affected areas.
- Check stock in all clinical rooms.
- Order replacement stock and restock clinical rooms.
- Maintain accurate stock records, including liaison with Practice Manager by providing order confirmations for invoice checking.
- Order most economic supplies available and use with economy.
- Order and maintain stock of health information leaflets and keep displays up to date.
Equipment maintenance and calibration
- Contribute to care and maintenance of equipment.
- Organise repair and regular maintenance and calibration of equipment, including equipment maintenance/checking/calibration log.
- Advise patients of the HCA role, its extent and limits.
- Advise patients appropriately and refer on if they require the services of a nurse, GP or other clinical team member.
- Communicate patient registration and clinical details to trained staff for further care and when concerns, questions or uncertainty of any kind arise.
- Communicate effectively, promptly and appropriately with patients and team members.
- Modify method of communication with patients to suit the situation, recognise problems/barriers and seek help at an early stage when they arise.
The HCA will:
- Undertake training needed to ensure competencies for delivering all responsibilities.
- Attend and contribute to in-house training events.
- Take responsibility for own development including staff appraisals, giving and receiving feedback, performance management with the support and supervision of qualified staff.
- Undertake regular mandatory training (child protection, vulnerable adults, basic life support, moving and handling etc).
In the course of their duties, the HCA will have access to confidential information relating to patients, their careers and relatives and colleagues within and outside the practice. They may also have access to information relating to the practice as a business. All such information from any source whatsoever will be treated as strictly confidential.
Information relating to patients, their careers and relatives and colleagues within and outside the practice and in relation to the practice as a business will only be shared in accordance with the practice’s Confidentiality Policy, the Data Protection Act and the Freedom of Information Act and in such a way that personal and sensitive patient-identifiable data is protected
Equality and Diversity
The HCA will comply with the practice’s Equality and Diversity Policy, including:
- Recognising the rights of patients, carers, relatives and colleagues and respecting their needs, beliefs, privacy and dignity
- Not discriminating against patients, carers, relatives or colleagues on the grounds of any of the protected characteristics in the Equality Act 2010 (or its amendments or later legislation
HCAs may, from time to time, be asked to undertake other reasonable duties, with appropriate training. It is important that all members of staff are prepared to undertake additional or relinquish current duties to maintain service delivery to patients. It is expected that requests from the Partners/Management Team/Practice Nurse will not be unreasonably refused.
GP world has a very lucrative referral scheme. Please do contact us should you know of anyone who would be perfect for this role.